Refund policy

We do not accept returns, refunds or exchanges for change of mind, incorrect selection, or non-faulty goods. This policy does not exclude or limit any rights or remedies available under the Australian Consumer Law (ACL).

If goods are damaged during transport and this affects blower performance, please contact us as soon as possible with photos or videos. We will assess the damage and provide an appropriate remedy where required under the ACL. Cosmetic damage that does not affect functionality may not qualify.

Our products are covered by the ACL and applicable consumer guarantees. Where a fault is covered, we will provide the required remedy, which may include repair, replacement or refund.

Goods may need to be returned to our warehouse for inspection. Where the claim is covered, return freight costs will be handled in accordance with our legal obligations. If a fault is not covered by the ACL or warranty, the purchaser may be responsible for applicable freight or inspection costs where permitted by law.